What does QuickBooks Error 15311 Mean and How to Fix it?

QuickBooks is a popular accounting software that many small businesses use. But while downloading and installing the most recent QuickBooks desktop and payroll update, it indicates the digital signature feature of QuickBooks is not working or QuickBooks Payroll Update Error 15311.

QuickBooks Payroll is the software that is created by Intuit to fix the problems of small and large-scale businesses. With QB a business owner does not require to keep an army of professionals to run their payroll. The software is built with good quality and amazing technology that is so convenient that anyone can use it. Even when it has such good features it is still prone to hindrances that occur as error codes. One such common error is the error code 15311 QuickBooks and you must know you to get rid of it.

QuickBooks has been in the business of helping small businesses manage their finances since 1989. The company is a big part of the accounting software industry and offers its services to individuals, startups, and large corporations alike. In October 2017, QuickBooks released an update for the company’s payroll service that would allow them to be compliant with new tax laws. However, the update had some unfortunate side effects that caused QuickBooks users to experience an error message when trying to process payroll. This error message was 15311: “The data file is too large or contains invalid information." What can happen if I ignore this error? If you don't address this error message, it could lead to a number of different consequences including not being able to process payroll or pay employees.

​What are the causes behind QuickBooks error 15311?

1. The desktop version of QuickBooks is no longer supported.
2. The registry file is corrupted or corrupted.
3. Then proceed to the troubleshooting steps below.
4. You can also read: QuickBooks Error 6000 77 

Best Solution to Fix QuickBooks Error 15311

Below are the simplest troubleshooting steps to fix Error

Solution 1. Getting the latest updates for QuickBooks

The following steps will help you manually update your QuickBooks.

1. Quit the QuickBooks desktop.
2. Open the Windows Start menu.
3. Find QuickBooks Desktop and right-click on the icon.
4. Select the Run as administrator option.
5. When the Do Not Open Company screen appears, go to the Help menu and click Update QuickBooks Desktop.
6. Switch to the Options tab.
7. Click Select All, then click Save.
8. Go to the Update Now tab and select the Rollback Updates check box.
9. Click Get Updates to start the download.
10. After the installation is complete, reopen QuickBooks Desktop.
11. Click Yes to start the installation.
12. Restart your workstation.

If the error persists, try the following solutions.

Solution 2. Reinstall the digital signature certificate.

Follow these steps to reinstall the certificate.
1. Close QuickBooks Desktop.
2. On Windows, find the QBW32.exe file. Its location is C: \ Program Files \ Intuit \ QuickBooks.
3. Right-click on the QBW32.exe file and select Properties.
4. Click the Digital Signature tab.
5. Select Intuit, Inc. From the signature list.
6. Click Details.
7. In the Digital Signature Details window, click View Certificate.
8. Then go to the Certificates window and click Install Certificate.
9. Click Next, then click Finish.
10. Restart your computer and reopen QuickBooks.
11. Please try downloading the update again.

Solution : 3 Check the settings of Internet Explorer.

1. Set internet explorer as the default.
2. Check the system date and time.
3. Double-tap on the time display.
4. Check the Date and time on the system.
5. Do changes, if required.
6. Verify the cipher.

We hope that the above troubleshooting steps will help you fix QuickBooks error 15311. If you have any problems following the steps, please call the hotline number (+1-860-215-2261) to contact the QuickBooks support team.

Related article: QuickBooks installation error 1723

QuickBooks Payroll error 15311 is an error introduced in the latest update of QuickBooks. The system crashes when I try to export pay slips. 
This article will help you fix the error by showing you how to fix it through QuickBooks Support. 

QuickBooks has been in business since 1989 to help small businesses manage their finances. The company occupies most of the accounting software industry and serves individuals, start-ups, and large corporations alike. 
​
 In October 2017, QuickBooks released an update to its payroll service that enables it to comply with new tax laws. However, this update had some unfortunate side effects, with QuickBooks users getting an error message when trying to process their payroll. This error message was 15311: "The data file is too large or contains invalid information." 
 What if I ignore this error? You can't process salaries or pay employees!

Article Source: https://quickbookspayroll-error.weebly.com/